If you need to return or exchange your online purchase, we will do our best to accommodate your request. We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. However, we do handle returns on a case by case basis. We stand behind our goods and services and want our customers to be satisfied and enjoy a good experience with Barcelino.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return authorization will not be accepted for a refund.

You can always contact us with any return questions at [email protected].