Free Shipping for Online Orders Over $300
frequently asked questions
Can I order or make purchases through BARCELINO.COM?
We provide online shopping for both our men’s and women’s collections through our website. We are adding new items regularly. Stay tuned!
Please contact our stores for more information about specific products.
What are your return and exchange policies?
FOR IN-STORE PURCHASES:
No refunds after 7 days.
Your receipt must accompany all exchanges and returns.
All cash & credit card refunds are subject to 20% service charge or full credit on exchanges.
All sales are FINAL on sale merchandise, altered clothing and accessories.
We do not accept returns on Evening Gowns, Cocktail and Day Dresses. Please contact our stores if you have any specific inquiries.
FOR ONLINE PURCHASES:
Please see our policy for online purchases returns.
Do you provide alterations service?
We offer expert alterations at additional cost for only items purchased from Barcelino. Please contact our stores for more information.
Do you provide Made-to-Measure service?
Yes. We provide Made-to-Measure for Suits & Jackets, Pants, and Dress Shirts all made in Italy. Please contact our stores for more details or to set up an appointment.
What about international orders and shipping?
At this time, we do not sell or ship our products internationally.
Do you provide shipping to other states?
Yes and depending, you may be eligible to save on the California sales tax. Please contact our stores for more information.
I can’t make the time to visit your store. How else can I shop from you?
We have expert fashion stylists at each of our stores. Contact your favorite Barcelino store and our stylists will assist you with catalog pictures and sizing information. We can take orders over the phone!
What personal information is collected?
Please read our Terms and Conditions for our policies regarding your privacy and usage of your online data.
I signed up for the newsletter. What kinds of emails will I be getting from you?
Thank you for joining us! We occasionally send emails about upcoming store-wide sales events and special events such as trunk shows and collection launch parties.
I’m getting too many emails. How do I unsubscribe from newsletter updates?
You may click “Unsubscribe” at the bottom of an email communication from us.
Please contact our stores for any assistance required. Customer service is available in accordance to store hours. You may also contact us through here.